Global Recognition
Our commitment to customer service and achievements in global connectivity haven’t gone unnoticed by our industry peers or technology panels. As a result we’re proud to have won several prestigious industry awards. For more information on our awards please visit our news pages.
GCCM Awards:
- Most Inspirational & Influential Wholesale Executive 2021
- Best Subsea Cable Consortium 2020
- Best Global Network 2020
- Best Cloud Innovative Operator 2019
- Best Volte Service Provider 2018
- Unified Communication Online 2018
- Unified Communications Provider 2017
ChannelVision Magazine:
- Best International Internet Solution 2021
- IoT/m2m Solution 2021
- SD-WAN Solution 2021
- Software-defined Interconnection (Console Connect) Solution 2021
- Most Responsive Channel Supplier Team 2021
- Business Technology Category Winner 2020
- Service Provider Technology Category Winner 2020
Global Carrier Awards:
- Best Cloud Innovation 2022
- Best Innovation Blockchain 2022
- Best Marketing Team 2022
- Best Blockchain Initiative 2020
- Wholesale Innovation Disruptor of the Year 2020
- Best Asian Project 2019
- Best CSR Initiative 2019
- Best Subsea Innovation 2018
- Best Voice Innovation – Emerging market 2018
- Best Data Service Innovation – Emerging Markets 2017
- Best Anti-Fraud Innovation Finalist 2017
- Best Unified Communications Innovation 2016
- Best North American Project 2015
- Best Voice Service Innovation – Emerging Marketing 2015
- Best African Wholesale Carrier Finalist 2015
- Best Global Wholesale Carrier Voice Finalist 2015
- Best Strategic Acquisition Finalist 2015
- Executive of the Year for Industry Contribution – Marc Halbfinger 2014
- Best Asian Wholesale Carrier Finalist 2014
- Best Technology Innovation Finalist 2014
- TSF Corporate Social Responsibility 2013
- Best African Wholesale Carrier Finalist 2013
- Best Marketing Team Finalist 2013
- Best Global Wholesale Carrier Finalist 2012
W Media Asia Pacific Cloud & Datacenter Awards:
- Best Network & Interconnect Initiative, South East Asia 2023
Juniper Award:
- Best Network Virtualization Innovation of the Year – Platinum Winner 2021
Telecom Review:
- Most Global Innovative Product/Service (Operator) 2023
- Best Digital Transformation Deployment (Operator)
- Most Global Innovative Product/Service (Operator) 2022
- Best Global Operator 2021
- Best Carrier Enterprise Service (Console Connect) 2021
- Executive of the Year 2021
- Best Global Carrier 2020
- Most Innovative Product or Service – Operator 2020
- Best Carrier Enterprise Service 2020
- Best Global Carrier 2019
- Best Smart City Platform 2019
- Best International Wholesale Operator 2017
- Best Asian Wholesale Operator 2016
- Best African Wholesale Operator 2015
- Best Asian Wholesale Operator 2015
- Best African Wholesale Operator 2014
- Best Asian Wholesale Operator 2014
- Best Submarine Cable Operator 2013
Africa Digital Summit:
- Innovative Software Defined Cloud Provider of the year 2022
AfricaCom Awards:
- Most Innovative Product or Service Award 2020
- Outstanding Data Management or Analytics Solution Finalist 2017
- Fintech Innovation Award Finalist 2017
- Best Network Improvement Award 2016
- Best Cost Efficiency Solution Award 2015
- Best Pan African Initiative Finalist 2014
- Breakthrough LTE Development Finalist 2014
- Best Pan-African Initiative Finalist 2013
- Best Innovative Service Finalist 2013
- Best innovative Service Finalist 2008
CAHK STAR Award:
- Best International Carrier 2023, 2022, 2021, 2020, 2019, 2018
- Best Innovation for Future Enterprise (Console Connect) – Silver 2021
- Best Enterprise Service 2020
- Digital Transformation Award 2019
- Innovative International Carrier 2018
- Best International Carrier – Silver 2016
MEF Awards:
- LSO Connectivity Exchange of the Year – 2023
- Best Services Ecosystem Automation – 2023
- Best Wholesale Service Provider – Global 2015, 2016, 2017, 2018 & 2019
- PoC Award: MEF 3.0 Service Automated Commerce Implementation 2019
- PoC Award: Service Assurance Implementation 2019
- Wholesale Service Provider of the Year – APAC 2014
- Best Asian Wholesale Carrier Finalist 2014
- Best Technology Innovation Finalist 2014
- Best Global Wholesale Ethernet Service 2013
- Best Carrier Ethernet Business Application Finalist 2013
- Service Provider of the Year Finalist 2013
- Best Marketing Finalist 2013
- Best Wholesale Ethernet Service Finalist 2011
- Regional Service Provider of the Year Finalist 2011
- Regional Service Provider of the Year Finalist 2011
- Services Innovation Award 2006, 2007 & 2008
- Service Provider of the Year 2005,2006 & 2007
World Communication Awards:
- Best Network Transformation Initiative 2022
- The Platform Award (Console Connect) 2021
- Smart Cities Award 2019
- Industry Executive of the Year 2018
- Digital Lifestyle Award 2018
- The Moving Pictures Award 2017
- Best Wholesale Operator Finalist 2017
- Users Choice 2016
- Innovation Award 2015 & 2016
- Users Choice Finalist 2014
- Best Wholesale Carrier Award Finalist 2013
- The Alireza Mahmoodshahi Technology Foresight Award
- Finalist 2011
- Best Global Operator Finalist 2010
- Top 10 Users’ Choice 2009
- Best Managed Services 2008
- Best Managed Services Finalist 2006 & 2009
- Best Project Management Finalist 2007
- Best National / Regional Operator 2006
Telecoms World Awards Middle East:
- Most Innovative Customer Service Project 2019
- Virtualization & Cloud Infrastructure Award 2019
- Best International Wholesale Carrier 2011 – 2017
- Best International Wholesale Carrier Finalist 2010
- Best Managed Services 2007 & 2009
- Best Managed Services Finalist 2008
- Best Customer Care Finalist 2008
Carriers World Awards:
- Best Platform Initiative Award 2018
- Technology Innovation Award 2016
Capacity Africa Carrier Awards:
- Best Anti-Fraud Initiative 2017
- Best West African Wholesale Carrier 2016
Asia Communication Awards:
- Network Automation Award (Console Connect) 2021
- Project of the Year 2017
- Wholesale Operator of the Year Finalist 2014
- Best Operator Finalist 2011
- Best Wholesale Operator Finalist 2011
Telecom Asia Awards:
- Most Innovative Customer Service Project 2019
Global Telecom Business Innovation Awards:
- Customer Service Innovation Award 2016
- Business Service Innovation Award 2015 — Global
- Network Threat Identification for Enterprises
TV Connect Global Industry Awards:
- Customer Service Innovation Award 2016
- Best Smart Home Device or Service Finalist 2016
Frost & Sullivan Award:
- Customer Value Leadership Award 2015 (Award Report)
Total Telecom Africa Awards:
- Innovation Award Finalist 2015
- Satellite Operator of the Year Finalist 2015
European Commission:
- New Success Finalist – Crypteia Networks 2014
SAMENA Telecommunications Council:
- Best Satellite Services in the SAMENA Region Finalist 2013
Shared Services and Outsourcing Awards Asia:
- Excellence in Customer Service Finalist 2013
Gartner:
- Best International Leased Line Provider 2004, 2005, 2007, 2008 & 2009
- Best International Ethernet 2008 & 2009
- Besy Local Frame Relay 2005 & 2007
Computerworld HK Awards:
- Best Data and Telecom Services Provider Award 2007, 2008, 2009, 2010 & 2011
- Best Managed Security Services Award 2007, 2008, 2009, 2010 & 2011
- Best Managed Services 2007, 2008 & 2009
- Telecom Managed Service 2006 & 2007
- Hosting & Managed Services 2005
- Data And Telecommunications Provider 2005
HKQAA 25th Anniversary Recognition Programme:
- Outstanding Organisation with Comprehensive Management Systems
Other Awards:
PC Market
- Best Cross Border Connectivity Service Provider 2009
Gartner’s 2010 APAC end-user survey* evaluation:
- Best International Leased Lines: A strong leader: Top scores for performance, support, installation and repairs, range of options and reliability (high score).
- Best International Ethernet: A clear leader: Top scores for reliability, performance, support, installation and repairs and pricing.
*2010 was the last year in which this survey was conducted by Gartner.
Quality systems & service certifications:
- 1st Q Mark-accredited telecoms operator in Hong Kong
- HKQAA-5S
- ISO9001: 2015 (19.4492 | CC374 | FS 640459)
- ISO20000-1:2011 (ITMS 621740)
- IS027001 : 2013 (08011016 | CC3438 | IS 621739 | IS 669017 | ITGOV40086)
- ISO50001:2011 (ENMS 640460)
- TL9000 R6.0/R5.5-V (CC2749)
- MEF 2.0 100G Certification – DES E-Access
- MEF 2.0 100G Certification – DES E-Line